Each vehicle used for the tours, is a purpose built hackney carriage and as such has the availability of a low step and a swivel seat on the nearside to help people with mobility problems access the vehicle. Also a wheelchair ramp to enable access, with a seatbelt and locking system for the passengers safety. As well as the intercom for the driver to communicate with their passengers, a loop system is also in place to help those who have hearing aids. In addition, there are printed sheets giving details of each location visited available to read both in English and other languages.
Many of the drivers have NVQ2, some NVQ3 and 1 has NVQ4 in customer service. Some also have Welcome Host 08. Part of these accreditations included disability awareness training across the varied spectrum of impairments and others with physical and sensory access needs.
Features of our Cabs Include: